Onboarding

Hippo Manager

13min

How to set up myBalto Foundation
Please reach out to our team at [email protected] or message us through the Chat widget in the myBalto Foundation Platform and we will be able to assist you with completing your integration.  
How to Configure
This section details how to configure the myBalto Foundation Platform and your Hippo Manager integration.
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Sync Credentials to the myBalto Foundation Platform
The following section details how to sync your "Hippo Manager" account to the myBalto Foundation Platform. 
1.) During onboarding, in the myBalto Platform, select "Hippo Manager"
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2.) Copy your Clinic Name "Animal Cove Vet Clinic- North" as an example, and paste it back into the myBalto Foundation Platform 
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3.) Hit "Verify"
4.) If everything checks out, the "Continue" button with change colors and you can proceed to the next step. 
5.) If you run into any issues, please send us a message via email or hit us up via the chat widget in the corner. 
Add myBalto Foundation Line Item to Hippo Manager
In order to add the myBalto Foundation Donation to your Hippo Manager instance please follow the below instructions.
1.) Log into Hippo Manager with relevant admin privileges
2.) Click on the ‘Administration’ tab 
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3.) Click on "Items and Services" from the center menu
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4.) Create New Item
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5.) Follow the below steps to add the "myBalto Foundation Donation" to your account:
Item Definition
Product Name => "myBalto Foundation Donation" (please copy and paste this exactly as it is).﻿
Location => Select the locations where this should be allowed
Item Behavior => Not required
Item Price
Unit Price => $1.00
Cost Price => $0.00
Markup Percentage => 0.00
Minimum Sales Price => $0.00 
Dispensing Fee => $0.00
Toggle "Non Taxable"
Once you've added the above fields, don't forget to hit SAVE﻿
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6.) Once you've added your Product, you can continue your myBalto Onboarding. 
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How to add it to my invoice?
1.) During Checkout simply search for "myBalto Foundation Donation" and select it to add it to the Client's invoice.  
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2.) Easily update the price or quantity to reflect the amount the client wants to "round-up".
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Updated 20 Dec 2023

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ezyVet

Instinct

Hippo Manager

How to set up myBalto Foundation

How to Configure

Sync Credentials to the myBalto Foundation Platform

1.) During onboarding, in the myBalto Platform, select "Hippo Manager"

2.) Copy your Clinic Name "Animal Cove Vet Clinic- North" as an example, and paste it back into the myBalto Foundation Platform

3.) Hit "Verify"

4.) If everything checks out, the "Continue" button with change colors and you can proceed to the next step.

5.) If you run into any issues, please send us a message via email or hit us up via the chat widget in the corner.

Add myBalto Foundation Line Item to Hippo Manager

1.) Log into Hippo Manager with relevant admin privileges

2.) Click on the ‘Administration’ tab

3.) Click on "Items and Services" from the center menu

4.) Create New Item

5.) Follow the below steps to add the "myBalto Foundation Donation" to your account:

6.) Once you've added your Product, you can continue your myBalto Onboarding.

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How to add it to my invoice?

1.) During Checkout simply search for "myBalto Foundation Donation" and select it to add it to the Client's invoice.

2.) Easily update the price or quantity to reflect the amount the client wants to "round-up".